Terms of Service

These Terms of Service (“Terms”) govern your use of the House of Qaswa website and any purchase made from House of Qaswa (“House of Qaswa,” “we,” “us,” or “our”).

By accessing or using our website, you agree to these Terms and the policies incorporated into them.

1. Eligibility and Lawful Use

You must be legally capable of entering into a binding agreement in your jurisdiction to use our website or purchase products from us.

You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not:

Interfere with the security or operation of our website
Introduce malicious code or harmful software
Attempt unauthorized access to our systems
Scrape or reproduce website content without authorization
Infringe the rights of House of Qaswa or third parties

2. Pre-Launch Information

House of Qaswa is currently in the pre-launch stage.

Before checkout opens, product descriptions, specifications, estimated pricing, launch dates, availability, packaging, and other information are provided for planning and informational purposes and may change before launch.

Joining our launch list does not:

Create an order
Guarantee product availability
Reserve inventory
Guarantee a particular price
Guarantee access to a particular product

3. Product Information

We aim to provide accurate information about our products, including their origin, materials, dimensions, colours, care requirements, and other relevant characteristics.

Final product specifications will be confirmed before products become available for purchase.

Colours may appear differently depending on your device or screen settings.

Natural, handmade, or textile production processes may also result in reasonable variations in appearance or texture.

If you believe a material error has affected an order, please contact us in accordance with our Returns & Refunds Policy.

4. Orders and Acceptance

When checkout is active, submitting an order constitutes an offer to purchase the selected products.

An order confirmation confirms that we have received your order. It does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where permitted by law, including circumstances involving suspected fraud, pricing or product information errors, inventory issues, shipping restrictions, unauthorized activity, or violations of these Terms.

If payment has already been captured for an order that we cancel, we will issue an applicable refund.

5. Prices and Payments

Prices will be displayed in U.S. dollars unless otherwise stated.

Applicable taxes and shipping charges will be displayed at checkout where required.

You represent that you are authorized to use the payment method provided.

Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to the provider’s own terms and policies.

6. Shipping, Returns, and Refunds

Our Shipping Policy and Returns & Refunds Policy are incorporated into these Terms.

Delivery estimates are provided for guidance unless expressly stated otherwise.

Returns and refunds are subject to the eligibility requirements and procedures described in our Returns & Refunds Policy.

Nothing in these Terms limits consumer rights that cannot lawfully be limited or excluded.

7. Intellectual Property

The House of Qaswa name, logos, designs, photographs, product imagery, packaging, written content, graphics, website design, and other materials are owned by House of Qaswa or used with permission.

These materials are protected by applicable intellectual-property laws.

You may use our website for personal, non-commercial purposes in accordance with these Terms.

Except where we provide express written permission, you may not reproduce, distribute, modify, sell, publish, or commercially exploit our content or intellectual property.

8. Reviews and User Submissions

If we allow customers to submit reviews, photographs, feedback, or other content, you represent that:

You have the right to submit the content
The content is accurate to the best of your knowledge
The content does not violate applicable law
The content does not infringe another person’s rights

Subject to applicable law and any separate consent requirements, you grant House of Qaswa a non-exclusive license to use and display submitted content in connection with our business.

We reserve the right to remove content that violates these Terms or applicable law.

9. Third-Party Services

Our website may use or link to third-party services, applications, platforms, payment providers, analytics tools, shipping services, or other technologies.

Third-party services may have their own terms and privacy policies.

House of Qaswa is not responsible for the content, availability, security, or practices of third-party services to the extent permitted by applicable law.

10. Disclaimers

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

The website will always be available
The website will always operate without interruption
The website will be completely error-free
All information will always be current or free from typographical errors

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, House of Qaswa and its officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

To the extent permitted by law, our aggregate liability arising from a particular product or transaction will not exceed the amount you paid for the product giving rise to the claim.

This limitation does not apply where applicable law prohibits such a limitation.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless House of Qaswa, its officers, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

Your unlawful use of the website
Your violation of these Terms
Your infringement of third-party rights
Your misuse of our website or services

13. Governing Law

These Terms will be governed by the applicable laws of the United States and the state in which House of Qaswa’s operating entity is established, except where mandatory consumer-protection laws provide otherwise.

Any specific state governing-law, dispute-resolution, arbitration, or forum-selection provisions will be added when the applicable business details and legal review are completed.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, or legal requirements.

Updated Terms will be posted on this website with a revised “Last updated” date.

Unless applicable law requires otherwise, changes will apply prospectively.

15. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

These Terms, together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and other policies expressly incorporated into them, constitute the agreement governing your use of our website and services.