Privacy Policy

House of Qaswa (“House of Qaswa,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, join our launch list, communicate with us, or purchase products from us.

1. Personal Information We Collect

Depending on how you interact with House of Qaswa, we may collect the following types of information.

Contact Information

This may include your name, email address, telephone number, billing address, and shipping address.

Order and Transaction Information

If you purchase from us, we may collect information relating to your order, payment status, returns, refunds, and customer-service interactions.

Payment Information

Payment-card information is generally processed by our third-party payment providers. We do not generally store complete payment-card information directly ourselves.

Account Information

If customer accounts are enabled, we may collect information associated with your account.

Communications

We may collect information you provide when you contact us, submit an inquiry, provide feedback, provide a review, respond to a survey, or communicate with our customer-support team.

Device and Usage Information

We may automatically collect information such as your IP address, browser type, device information, pages viewed, referring pages, and interactions with our website.

Marketing Information

We may collect information about your marketing preferences and interactions with our emails, advertisements, or other communications.

2. How We Collect Information

We may collect personal information:

Directly from you when you submit a form or join our launch list
When you contact us
When you place an order
Automatically through cookies, pixels, local storage, and similar technologies
From ecommerce, payment, shipping, analytics, advertising, and other service providers
From other third parties where permitted by applicable law

3. How We Use Personal Information

We may use personal information to:

Provide, operate, maintain, and improve our website and services
Process orders and payments
Arrange shipping and fulfillment
Handle returns, refunds, and customer support
Respond to questions and requests
Send transactional communications
Send marketing communications where permitted and where required consent has been obtained
Understand how visitors use our website
Personalize website content and experiences
Measure marketing and advertising performance
Prevent fraud and protect the security of our services
Enforce our Terms of Service
Meet legal, tax, accounting, regulatory, and other obligations

4. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may include necessary technologies used for core website functionality, analytics technologies used to understand website performance, personalization technologies used to remember preferences, and advertising technologies used to measure advertising performance where enabled.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

You may manage cookie preferences through our consent tool or browser settings. Disabling certain technologies may affect website functionality.

5. How We Disclose Personal Information

We may disclose personal information to trusted service providers and other parties where reasonably necessary to operate our business.

These may include:

Ecommerce and hosting providers, including Shopify if used
Payment processors
Fraud-prevention providers
Financial institutions
Warehouses and fulfillment providers
Shipping carriers
Returns and customer-service providers
Email and marketing platforms
Analytics providers
Advertising platforms
Professional advisers, auditors, insurers, and other service providers
Government authorities or other parties where legally required

We may also disclose information as part of a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

6. Sale and Sharing of Personal Information

We do not sell personal information for money.

However, certain analytics, advertising, or similar activities may be treated as a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws.

Where applicable, we will provide legally required notices and appropriate methods to exercise applicable opt-out rights.

7. Marketing Communications

If you join our launch list or otherwise provide consent where required, we may send you promotional emails about House of Qaswa, including launch announcements, product availability, product information, early-access opportunities, and special announcements.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Even if you opt out of marketing communications, we may continue to send necessary non-promotional communications, such as order confirmations, security notices, and important policy updates.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the type of information, the reason it was collected, customer-service requirements, legal and regulatory obligations, accounting and tax requirements, dispute resolution, fraud prevention, and security needs.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Request a copy of certain personal information
Opt out of certain types of processing
Appeal certain privacy decisions
Exercise other rights provided by applicable law

We may need to verify your identity before completing certain requests.

Where permitted by law, you may also use an authorized agent to submit a privacy request on your behalf.

To exercise an applicable privacy right, contact:

support@houseofqaswa.com

We will not discriminate against you for exercising applicable privacy rights.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at support@houseofqaswa.com so that we can take appropriate action.

12. International Visitors

House of Qaswa is being established in connection with ecommerce operations in the United States.

If you access our services from another country, your information may be transferred to and processed in countries whose privacy laws may differ from those in your country.

Where required by applicable law, we will use appropriate safeguards for international data transfers.

13. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These third parties operate under their own privacy policies and terms. House of Qaswa is not responsible for the privacy practices, security, or content of third-party websites or services.